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Understanding AI and Its Applications in Business Artificial intelligence (AI) is a branch of computer science focused on the development of systems that can perform tasks typically requiring human intelligence. These tasks include problem-solving, learning, reasoning, perception, and language understanding.…

Understanding the Importance of Customer Experience Customer experience (CX) encompasses the interactions and perceptions that customers have with a brand throughout their journey. This includes every touchpoint, from the initial awareness through to post-purchase support. In today’s digital landscape, where…